TERMS OF EXCHANGE SERVICES
Terms and Conditions
1. Terms and Definitions
1.1. FastChange (the "Service") is a service providing services for the circulation of digital currencies located on the Internet at https://fastchange.me.
1.2. The User means any individual who agrees with all the conditions offered by the Service and accepts this agreement. The User and the Service are jointly referred to as the "Parties".
1.3. The Request means information submitted by the User by means of the Service in electronic form, indicating his intentions to use the Service on the terms proposed by the Service and specified in the request parameters.
1.4. The Exchange means operations that entail the transfer of digital currency from one holder to another using monetary funds.
1.5. The Exchange Rate means the value ratio of the two currencies exchanged.
1.6. The Agreement means an agreement concluded between the Parties on the circulation of digital currencies concluded on the terms and conditions of the provision of services by the Service.
2. Subject of the Agreement and Commencement
2.1. The subject hereof is services for the circulation of digital currencies, provided upon the User' request, as well as other services described on the website of the Service.
2.2. The Agreement shall be deemed accepted when the User submits the Request, which is an integral part hereof. Each User request is a new Agreement on new terms at the time of submission.
2.3. This agreement shall come into effect when the User issues the Request and upon assigning an individual request number.
2.4. The Service records the date and time, as well as the parameters of the Request terms automatically when the User issues the Request and upon assigning an individual request number.
2.5. This agreement shall be terminated when the User receives cash or digital currencies to his account in the amount specified in the User Request parameters, or upon the Request cancellation.
2.6. The Service reserves the right to unilaterally amend this Agreement without appropriate notification to the User, but with the obligatory publication of the current version hereof on this page.
3. Terms of Service
3.1. Only those Users who have fully read and consent to the terms and conditions for the provision of services by FastChange can, can use the Service.
3.2 The Service automatically sets the exchange rate and publishes it on the Service's website.
3.3 The Service shall have the right to independently change the exchange rates at any time unilaterally, and notify the Service Users by posting up-to-date information on the Service's website.
3.4 Establishing the exchange rate and the procedure for changing the rate in the request:
The rate shall be established for 10 minutes upon choosing the exchange type; after the expiration of the time, a new rate will be offered automatically;
If the User managed to issue the Request within 10 minutes, then this rate shall be extended for another 15 minutes to complete the request payment. If the User did not manage to make a payment and change the request status to "Paid" by clicking on the "I paid" button, then after the expiration of the time, a new exchange rate shall be automatically offered;
The Service shall reserve the right to unilaterally change the exchange rate if more than 8 hours have passed since the transaction appeared in the digital currency network, and there is no 2 transaction confirmations from the digital currency network;
The Service shall reserve the right to unilaterally change the exchange rate if the request contains an error due to the User's fault, and the User has not provided correct information to the Service's e-mail within 8 hours;
The Service shall reserve the right to unilaterally change the exchange rate if the original rate has changed by more than 1% before the request is paid and the request status is changed to "Paid".
3.5. The appropriate user interface located on the Service website allows managing the exchange process or obtaining information about the progress of the service by the User.
3.7. Any operation completed by the Service at the request of the User cannot be canceled by the User after its completion — sending money or digital currencies due to the User by the Service under the previously accepted exchange conditions.
3.8. In case of non-receipt of money or digital currencies from the User within one hour upon creating the request by the User, the Agreement shall be deemed terminated by the Service unilaterally, as not entered into force.
3.9. In case of termination hereof, money or digital currencies received after the above period, at the request of the User, shall be refunded to the User details used to send money. When making a refund, all commission costs for transferring money or digital currencies shall be paid from money received at the expense of the User. The Service shall not be responsible for possible delays in the refund, if they arose through no fault of the Service.
3.10. If the amount of money or digital currencies received differs from that declared by the User, the Service can unilaterally terminate the agreement by refusing to execute the request and refunding money received to the User details used to send money, or recalculate the amount at the rate established in the request. When making a refund, all commission costs for transferring money or digital currencies shall be paid from money received at the expense of the User. The Service shall not be responsible for possible delays in the refund, if they arose through no fault of the Service.
3.11. If the Service did not transfer money or digital currencies to the details specified by the User within 72 hours from the receipt of payment from the User, in the absence of reasons for blocking money or digital currencies received at the User Request from the Service, the User may request termination hereof by canceling his request and refunding money or digital currencies in full.
3.12. In case of the Request cancellation, money or digital currencies shall be refunded by the Service to the sender's details within 48 hours from the receipt of the request for cancellation. The Service shall not be responsible for possible delays in the refund, if they arose through no fault of the Service.
3.13. If the exchange rate increases by more than 1%, all money that have not been claimed for more than a day and received in favor of the Service shall be subject to exchange or refund at the rate established at the time the request was issued.
3.14. The Service shall have the right to involve third-party contractors to fulfill its obligations.
3.15. The Service shall have the right to cancel the request and refund money or digital currencies deposited by the User with reimbursement of commissions to the User without explaining the reasons.
3.16. The Service shall have the right to refuse to provide further services to the User without explaining the reasons.
3.17. The service shall have the right to suspend the exchange in order to identify the sender of the transfer. In case of identification failure, the request shall be canceled. When making a refund, all commission costs for transferring money or digital currencies shall be paid from money received at the expense of the User. The Service shall not be responsible for possible delays in the refund, if they arose through no fault of the Service.
3.18. When using the Service, the User confirms that he legally owns and disposes of money and digital currencies used. The User guarantees that he is not involved in:
money laundering operations;
receiving income from drug trafficking;
receiving income from criminal and/or terrorist activities;
receiving income from trade with countries, when trade therewith is prohibited by international organizations;
receiving income from any other illegal activity.
3.19. When the User sends digital currencies, the Service shall start fulfilling its exchange obligations only after two confirmations of the digital currency network.
3.20. If money cannot be sent to the details provided by the client for reasons beyond the control of the Service, or if the client made a mistake with the details, the Service shall have the right to require the client to send the correct details to the Service e-mail firstname.lastname@example.org, submit card verification, or details for a refund. When making a refund, all commission costs for transferring money or digital currencies shall be paid from money received at the expense of the User.
4.1. For transactions, the Service accepts the User personal data, which the Service shall store in an encrypted form, not make it public, not transfer to third parties, except for the cases described in clauses 4.4 and clause 5.5 hereof.
4.2. All transactions with the Requests, as well as the transfer of personal data from the User to the Service, shall be made via an encrypted SSL channel with a key length of 256 bits.
4.3. The Service shall have the right, if necessary, to independently collect additional User data by any available means. All information collected as a result of such activities shall not be made public, transferred to third parties, except as described in clauses 4.4 and clause 5.5 hereof.
4.4. The Service shall have the right to transfer the User personal data and details of his transactions, at the official request of law enforcement agencies, the court, as well as on its own initiative to protect its own rights.
4.5. All collected User data, as well as the details of his transactions, shall be stored in the Service's database for five years.
5. Anti-Money Laundering and Illegal Operations Policy
5.1. In accordance with international law, the Service adheres to a number of rules and implements a number of procedures aimed at preventing the use of the Service for the purpose of money laundering, as well as other illegal operations.
5.2. To prevent illegal operations, the Service establishes certain requirements for all the Request issued by the User:
Transfers for the benefit of third parties are strictly prohibited;
All contact information the User enters in the Request, as well as other personal data transmitted by the User to the Service, shall be up-to-date and completely reliable;
The User is strictly forbidden from creating the Requests using anonymous proxy servers or any other anonymous Internet connections.
5.3. The Service reserves the right to suspend all current User Requests until the receipt from the User of copies of documents proving the User identity and other information required to verify the transaction in the following cases:
Upon detecting a violation of any of the requirements set out in clause 5.2 hereof;
When the User's request is suspended by the system for preventing illegal operations;
If the Service has reasonable suspicions that the User is trying to use the Service for illegal operations.
In turn, the User shall provide the requested document within 7 working days upon receiving a request for its provision, or request cancellation of the Request.
5.4. If the User refuses to provide the requested documents, the Service, in accordance with clause 3.15, reserves the right to refuse the User in further servicing and take actions described in clause 3.14 hereof.
5.5. The Service reserves the right to refuse the User in further servicing and take actions described in clause 3.14 hereof, and then transfer all the User data available to the Service, as well as all available information about the User transactions to law enforcement agencies in the following cases:
Identification of transactions aimed at money laundering, financing of terrorist organizations, fraud of any kind, as well as transactions aimed at any other illegal and unlawful operations;
If the Service has a reasonable suspicion that the document the User provided for personal identification is fake or invalid;
Receipt of information from authorized bodies about the ineligibility of the User's possession of money or digital currencies or other information that makes it impossible for the Service to provide services to the User;
Revealing any actions or attempts to commit actions by the User aimed at rendering any negative impact on the Service's hardware and software;
Revealing any actions or attempts to commit actions by the User aimed at stealing databases and other tangible and intangible property of the Service;
Revealing any actions or attempts to commit actions by the User that can cause any physical, tangible and intangible harm to the Service.
If funds are received from a card different from the one that was verified, the Service shall suspend the exchange. Funds under such Request shall be returned to the sender within 24 hours after the request and subject to mandatory verification of the card from which the funds were received. When making a refund, all commission costs for transferring money or digital currencies shall be paid from money received at the expense of the User.
5.6. The Service reserves the right to suspend all current User requests until receiving copies of documents or other information confirming the fact of payment under the Request from the User.
6. Limitation of Responsibility
6.1. The User shall guarantee that he is not a citizen and tax resident of the United States of America, North Korea and Iran.
6.2. Only persons who have reached the age of majority can use the Service.
6.3. The User agrees that the scope of the Service's liability is limited to the money received from the User for the execution of the subject hereof, that the Service does not provide additional guarantees and does not bear any additional liability to the User, as well as the User does not bear additional liability to the Service.
6.4. The Service will make every effort, but does not guarantee the availability of its services around the clock, every day. The Service does not bear any responsibility for losses, lost profits and other costs of the User arising from the impossibility of gaining access to the website and the features of the Service.
6.5. The Service does not bear any responsibility for losses, lost profits and other costs of the User resulting from delays, errors or failures in making bank payments or electronic transfers.
6.6. The Service does not bear any responsibility for losses, lost profits and other costs of the User resulting from erroneous expectations of the User regarding the exchange rate of the Service, the profitability of transactions and other subjective factors.
6.7. If the User provides erroneous data in the information about the details of the money recipient, the Service does not bear any responsibility for any adverse consequences or damage resulting from such an error.
6.8. The User shall not falsify communication flows associated with the Service operation, not interfere with its software and/or hardware, and not exert any other influence that could disrupt the normal Service operation, realizing that such actions will be prosecuted with the full rigour of the law.
6.9. Neither the User nor the Service shall be liable to each other for delays or failure to fulfill their obligations resulting from the force majeure circumstances, including natural disasters, fire, floods, acts of terrorism, change of government, civil unrest, as well as failures in the functioning of Electronic Settlement Systems, power supply systems, communication networks and Internet service providers.
6.10. Electronic settlement systems or financial institutions are solely responsible for the money entrusted to them by the User. The Service cannot be a party to the agreement between the Payment system or financial institution and the User.
7. Dispute Resolution and Claim Acceptance Procedure
7.1. Disputes and disagreements arising from the provision of services to the User by the Service shall be resolved through negotiations between the User and the Service administration, based on the provisions hereof.
7.2. The User shall send any claims hereunder in electronic form to the e-mail address specified on the Service website.
8. Final Provisions
8.1. The Service shall have the right to send information to the User e-mail about the status of the exchange process, as well as other information related to the exchange.
8.2. Information on the website, including graphics, text information, program codes, etc. is the property of the Service and is protected by copyright laws.
8.3. The User confirms that he has read all the provisions hereof, and unconditionally accepts them, otherwise the User cannot use the Service.
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Website User Personal Data Processing Policy
1. General Provisions
1.1. This document defines the policy of the fastchange.me website (hereinafter referred to as the "Operator") in relation to the processing of the website user personal data and sets out a system of basic principles applied in relation to the personal data processing.
1.2. Website user personal data processing policy (hereinafter referred to as the "Policy") is developed in order to comply with the legislation of the Russian Federation, containing personal data and identification of website users.
The policy applies to all personal data subject to processing by the Operator.
1.3. The policy is developed in accordance with the Constitution of the Russian Federation, the Civil Code of the Russian Federation, Federal law dated July 27, 2006 No. 152-FZ "On Personal Data" and other applicable legislation of the Russian Federation on personal data protection.
1.4. The policy establishes the procedure for processing personal data of website users: actions to collect, systematize, accumulate, store, clarify (update, change), destroy personal data.
1.5. The Policy establishes the general requirements and rules for working with all types of media containing personal data of website users, which are binding on the Operator's employees involved in the website maintenance.
1.6. The Policy does not address the issues of ensuring the security of personal data classified in the prescribed manner as information constituting a state secret of the Russian Federation.
1.7. Terms and definitions
Personal data means any information relating directly or indirectly to specific or determined individual (the personal data subject).
Operator means a state body, municipal body, legal or natural person, independently or jointly with other persons organizing and (or) processing personal data, as well as determining the purposes of personal data processing, the content of personal data to be processed, actions (operations) performed with personal data.
Personal data processing means any action (operation) or set of actions (operations) taken with automation tools or without them, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
User means a user of the Internet and, in particular, the fastchange.me website.
Automated personal data processing means processing of personal data using computer equipment.
Provision of personal data means actions aimed at disclosing personal data to a certain person or a certain set of persons.
Personal data blocking means temporary personal data processing suspension (unless processing is necessary to clarify personal data).
Destruction of personal data means actions that result in the impossibility of restoring the content of personal data in the personal data information system and (or) result in destruction of the personal data physical media.
Depersonalization of personal data means actions that make it impossible to determine the ownership of personal data to a specific subject of personal data without the use of additional information.
1.8. The Operator shall ensure the confidentiality and security of personal data during their processing in accordance with the requirements of the law and shall not disclose to third parties and not distribute personal data without the consent of the personal data subject, unless otherwise provided by federal legislation.
In accordance with the list of personal data processed on the website, the personal data of website users are confidential information.
2. Basic rights and obligations of the Operator and the Personal Data Subject.
2.1. The Operator shall have the right to:
receive personal data from personal data subjects and from third parties (persons who are not personal data subjects), while the Operator fulfills the obligations stipulated by Federal law dated July 27, 2006 No. 152-FZ "On Personal Data";
independently determine the set and list of measures necessary and sufficient to ensure the fulfillment of obligations stipulated by the Law on Personal Data and regulatory legal acts adopted in accordance therewith, unless otherwise provided by the Law on Personal Data or other federal laws;
If the personal data subject withdraws consent to personal data processing, the Operator shall have the right to continue processing personal data without the consent of the personal data subject if there are grounds specified in the Law on Personal Data.
2.2. The Operator shall:
organize the processing of personal data in accordance with the Law on Personal Data;
respond to requests and inquiries from personal data subjects and their legal representatives in accordance with the Law on Personal Data.
2.3. The personal data subject shall have the right to:
receive information regarding the processing of his personal data, with the exception of cases provided for by federal laws. The information is provided to the personal data subject by the Operator in an accessible form, and it shall not contain personal data relating to other personal data subjects, unless there are legal grounds for disclosing such personal data. The list of information and the procedure for obtaining it is established by the Law on Personal Data;
demand that the Operator clarify his personal data, block it or destroy it if the personal data is incomplete, outdated, inaccurate, illegally obtained or not necessary for the stated purpose of processing;
other rights provided for by chapter 3 of the Federal Law of July 27, 2006 No.152-FZ "On Personal Data"
3. Purposes of collecting personal data
3.1. Personal data processing is restricted by achieving specific, predetermined and legitimate goals. Personal data processing incompatible with the purposes of collecting personal data is prohibited.
3.2. Only personal data that meets the purposes of their processing is subject to processing.
3.3. Personal data of the website users of shall be processed exclusively in order to provide the user with the capability to interact with the website.
3.4. The information that constitutes personal data on the website is any information related to a specific individual or an individual determined on the basis of such information (personal data subject).
4. The scope of processed personal data
4.1. The content and scope of processed personal data of the website users corresponds to the stated processing goals provided for in section 3 hereof. Processed personal data shall not be redundant in relation to the stated goal of their processing.
4.2. The Operator can process the following personal data of the users:
the source of access to the website (websites) and information of the search or advertising request;
data about the user device (including resolution, version and other attributes characterizing the user device);
user clicks, page views, filling in fields, showing and viewing banners and videos;
data characterizing audience segments;
data on the time of the visit;
user ID stored in cookies;
contact phone number;
4.3. The Operator does not process special categories of personal data concerning race, nationality, political views, religious or philosophical beliefs, health status, intimate life, except as otherwise provided by the legislation of the Russian Federation.
4.4. The Operator does not process biometric personal data.
4.5. The Operator does not make cross-border transfers of personal data.
5. Principles and terms of personal data processing
5.1. The personal data shall be processed by the Operator in accordance with the legislation of the Russian Federation.
5.2. The personal data shall be processed with the consent of the personal data subjects to the processing of their personal data, as well as without it in the cases provided for by the legislation of the Russian Federation.
5.3. The Operator shall provide both automated and non-automated processing of personal data.
5.4. The Operator's employees are allowed to process personal data, whose duties include the processing of personal data.
5.5. It is not allowed to disclose and provide to third parties and disseminate personal data without the consent of the personal data subject, unless otherwise provided by federal law.
5.6. The transfer of personal data to the bodies of inquiry and investigation, the Federal Tax Service, the Pension Fund of the Russian Federation, the Social Insurance Fund and other authorized executive bodies and organizations shall be made in accordance with the legislation of the Russian Federation.
5.7. The Operator shall take the necessary legal, organizational and technical measures to protect personal data from unauthorized or accidental access thereto, destruction, alteration, blocking, distribution and other unauthorized actions, including:
identifies threats to the security of personal data during their processing;
adopts local regulations and other documents regulating relations in the field of processing and protection of personal data;
creates the necessary conditions for working with personal data;
organizes the accounting of documents containing personal data;
organizes work with information systems where personal data are processed;
stores personal data in conditions under which their security is ensured and unauthorized access to them is excluded.
5.8. The Operator shall keep personal data in a form that allows to determine the personal data subject, no longer than the purpose of processing personal data requires, if the storage period for personal data is not established by federal law, by an agreement.
5.9. When collecting personal data, including through the information and telecommunications network Internet, the Operator shall provide recording, systematization, accumulation, storage, clarification (update, change), extraction of personal data of citizens of the Russian Federation using databases located in the Russian Federation, with the exception of cases specified in the Law on Personal Data.
6. Procedure and terms of personal data storage
6.1. The Operator only stores user personal data on the Website.
6.2. The storage period for user personal data shall commence upon giving consent to the processing of personal data obtained by accepting an offer that does not require bilateral signing and is valid in electronic form, and is valid until the user declares his desire to delete his personal data from the website.
6.3. In case of deletion of data from the website on the initiative of one of the parties, and namely, termination of using the website, the user personal data shall be stored in the databases of the Operator for five years in accordance with the legislation of the Russian Federation.
6.4. After the expiry of the above-mentioned storage period of the user personal data, the user personal data is deleted automatically by a predetermined algorithm set by the Operator.
6.5. The Operator does not process personal data of Users on paper media.
7. Deletion and destruction of personal data
7.1 Upon achievement of the goals of processing personal data, as well as if the personal data subject revokes consent to their processing, personal data are subject to destruction if:
otherwise is not provided for by the contract, the party to which, the beneficiary or the guarantor of which the personal data subject is;
the Operator is not entitled to process without the consent of the personal data subject on the grounds provided for by the Law on Personal Data or other federal laws;
otherwise is not provided for by another agreement between the Operator and the personal data subject.
7.2. The personal data subject shall have the right to demand in writing the destruction of his personal data if the personal data is incomplete, outdated, unreliable, illegally obtained or is not necessary for the stated goal of processing.
7.3. If it is not possible to destroy personal data, the Operator blocks such personal data.
7.4. The personal data shall be destroyed by erasing information using certified software with guaranteed destruction (in accordance with the specified characteristics for the installed software with guaranteed destruction).
8. Final provisions
8.1. Fulfillment of the requirements hereof shall be controlled by an authorized person responsible for organizing the processing of personal data at the Operator.
8.2. Responsibility for violation of the legislation of the Russian Federation and regulations on processing and protection of personal data is determined in accordance with the legislation of the Russian Federation.
8.3. In case of changes in the applicable legislation of the Russian Federation, amendments to the regulatory documents on the protection of personal data, this Policy shall be valid in the part that does not contradict the applicable legislation until it is brought in line with such.
8.4. The terms hereof may be established, changed and canceled by the Operator unilaterally without prior notice to the User. Upon the new version hereof is posted on the website, the previous version shall be considered invalid. In case of a significant change in the terms hereof, the Operator shall notify users of this by posting a corresponding message on the website.
8.5. In accordance with Article 435 of the Civil Code of the Russian Federation, this document is recognized as an offer.
In accordance with Article 438 of the Civil Code of the Russian Federation, unconditional acceptance of the terms hereof shall be the fact that the user submits an application on the fastchange.me website and consents to the processing of his personal data.
Consent to the processing of personal data obtained by accepting this offer shall not require bilateral signing and is valid in electronic form.
8.6. If the User does not consent to the terms hereof, he must immediately delete his profile from the website or notify the Operator of his disagreement, otherwise the continued use of the website by the user means that the user agrees with the terms hereof.